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Friday, November 4, 2016

Navigating the Social Media World with a Professional Strategy


     For this week’s professional blog assignment students were asked to conduct literature reviews, assimilate a few TEDTalks, and upload an original photo to our blogsite.  I’d like to start with the easiest of those tasks for me, my photo share.  This picture was taken in the spring of 2015 while on a, cross it off of my bucket-list, trip.  We were able to spend over a week in a place I had long hoped to visit.  A place of sun-washed, blue-roofed buildings perched cliffside overlooking ancient calderas and the mediterranean blue of the Aegean Sea – our destination was the island of Santorini.  This photo is of us on a sailing trip around that gem of an island.  

Santorini, Greece -  April 2015


     So it would seem that developing a professional social media strategy is much like the navigation required for a successful sailing experience.  Think about it, you need a destination (social media goals), then you also need to choose your mode of sailing i.e., vessel type (social media platform), next you want to chart a course (create a strategy).  Of course all along the way you’ll need to keep scanning the horizon, monitoring communication channels, adjusting the sails, etc. to plan for and predict a successful voyage.
     Sailing analogy aside, let’s consider a few examples of professionals who could benefit from a social media strategy.  Then we’ll look at a few social media platforms and how they can best serve you professionally.  Finally, we’ll move on to cover several elements to consider when developing that strategy.  There can be no doubt of the importance of a professional social media strategy because in the words of Benjamin Franklin, “By failing to prepare, you are preparing to fail.” 
     I’ve drafted a list of examples of various professionals who could benefit from a social media presence and strategy:

1) A transitioning military service member creates a LinkedIn profile to network with employment recruiters.  
2) A freelance photographer uploads various pictures to build a professional gallery on Instagram. 
3) A strategic communications graduate student creates and contributes to a professional weekly blog. 
4) A mid-level manager stays up-to-date on the latest leadership and management topics in open discussions about and weekly readings of the Harvard Business Review newsletter on Facebook. 
5) An aspiring comedian joins Twitter and scans daily “tweets” for trending comedic value.

     Establishing a social media presence is one thing, but having a strategic plan for your professional objectives is an additional step that many folks are missing.  Ariane Ollier-Malaterre suggests that it is important for professionals to “make strategy choices for themselves” (Harvard Bus, 2015).   In order to establish a strategy, we need to understand a bit about what various social media platforms can best do for us.  First, let’s look at LinkedIn.  A professional networking site, LinkedIn is best known for expanding career-minded connections.   Because of the professional nature of this platform it is ideal for promoting a professional brand.  Here the resume takes on a visual look in a virtual format.  Additionally, there are numerous career related groups to join in order to grow your social sphere.  Unlike other platforms, LinkedIn is a “personal” free zone, it is entirely focused on professional networking.
     Next, let’s examine the benefits of Instagram.  This mobile photo sharing application is now part of the Facebook family and it goes without saying that the acquisition led to an increase in users.  Instagram is all about visual content.  The adage, “a picture is worth a thousand words” rings quite true for this platform.  A professional could quite possibly turn that adage into: a picture is worth a thousand likes or shares.  Additionally, Instagram has capability for 15-second video uploads.  There is even the capability to embed these short clips to website and/or blogs.
     Speaking of blogs, the blog remains an extremely effective tool in the development of a strong professional strategy.  The key item is content, content, content.  A professional blog can help establish authority, which in the world of persuasion leads to credibility with your audience.  This is a winning combination for today’s professionals.  Additionally, a successful professional blog can be profitable in and of itself. 
     Let’s consider the advantages to a professional strategy using the Twitter platform.  A social networking platform that consists of “microblogging” real-time posts called “tweets” of 140 characters or less.  As with all things internet related Twitter has evolved and that change has been a content related shift toward more current news and trending topic discussions.  This site encourages connections of like-minded individuals with similar interests and the following of leaders in industry.  Additionally, photos can be uploaded for visual “tweet” enhancement.
     Finally, there is Facebook, that multipurpose social networking platform that can no longer be considered a social connection site only.  No, this mega-web service site keeps adding on to the services available to users.  From the initial status updates to Facebook live there are numerous tools for developing your professional brand and strategy.  Joining professional groups that align with your business interests can help generate connections, provide useful information, and offer a place to engage in industry related discussions.
     Now that we have covered the basic premise for a few social media platforms let’s consider how to develop an individualized professional social media strategy in a general sense.  An article written by William Arruda entitled, “Three Elements of an Effective Social Media Strategy,” provides that an effective social media strategy should be built on these tenets: “Be real.  Be focused.  Be consistent” (Forbes, 2013).  Sure there are many more “how-to” references for developing your own professional social media strategy but these three elements are clear, concise and at the core of everything I’ve come across in my readings and research.  However, it should be noted that these were developed with a personal strategy in mind.  That being said elements two and three remain unchanged.  Element one requires the slightest adjustment if we keep in mind what Soumitra Butta said in his “Managing Yourself: What’s Your Personal Social Media Strategy?” piece (Harvard Bus, 2010).  He clarified, “It helps to look at the two spheres of social media activity – personal and professional – against the target audience – private and public.”  
     The first element of an effective professional social media strategy is to “Be real.”  There is absolutely no substitute for authenticity.  Arruda asserts that “your virtual world brand must match who you are in the real world” (2013).  Even for a professional strategy your professional brand should be an actual reflection of who you are and what you hope to one day become.  I feel that in all we do there should be some evidence of who you really are.  The objective is to be the real you, focusing on the professional version of the real you when executing the various stages of your social media strategy.  Emphasis should also be placed on keeping your personal profiles separate from your professional profiles.  Each type of profile has a distinct objective and equally distinct strategy.
     “Be focused” means set clear objectives and stay the course with your chosen platform(s).  The internet is unquestionably vast and one of the keys to the successful implementation of a professional social media strategy is honing in on the business community that will serve you and your career the most.  In addition, being focused can relate to being selective.  You’re developing a professional strategy, keep this in mind with each friend request/follow/connection/retweet/like, etc. you consider.  Finally, the third element is to “be consistent”.  This covers time management, the actual scheduling and prioritizing of time set aside to upload, post, tweet, blog, follow, like, and/or comment.  Because of the vastness of the internet there is literally no way to have a presence on everything, everywhere, all of the time – so set your goals, pick a few platforms that work for you, and professionally navigate your way through the social media seas.

Strategically Yours,
Autumn

*Bonus Share* I was fortunate enough a few months ago to attend a workshop in Napa Valley where I met and became friends with a truly inspirational woman.  She is indeed an innovator, but she is also diffusing her innovation.  Lynda Nguyen is coming in to her own as founder/CEO of newly launched  www.friendtier.com a site where “We are dreamers doing. We connect and create.”  And this site, all about connecting and creating, is linked up to all of the biggies – follow on Facebook, Twitter, Instagram, LinkedIn, and Pinterest.

  
A few more pics of our once-in-a-lifetime kind of family vacation:







Works Cited
Arruda, W. Three Elements of an Effective Social Media Strategy. Forbes (2013)

Duuta, S. Managing Yourself: What’s Your Personal Social Media Strategy? Harvard Business Review (2010) vol 88 issue 11 Retrieved from https://hbr.org/2010/11/managing-yourself-whats-your-personal-social-media-strategy


Ollier-Malaterre, A. and Rothbard, N. How to Separate the Personal and Professional on Social Media. Harvard Business Review (March 26, 2015).  Retrieved from https://hbr.org/2015/03/how-to-separate-the-personal-and-professional-on-social-media

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